Every flower arrangement is different. Images found on this site are used as guides only and are not likely to be exactly the same as the final product.

Rosetime reserves the right to make fair and reasonable substitutions according to the practical availability of specific flower types and containers across Australia.

Every effort is made to create an arrangement using the flower varieties shown or specified having regard to the shape, size and colour.

In the case where a specific flower type or colour is unavailable within the given time frame of delivery, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time.

Rosetime will give priority in decreasing order of importance to:

(1) delivery time of the order, followed by

(2) colour preferences, followed by

(3) the overall style of the arrangement, followed by

(4) specific flower varieties

Flowers of a similar shape, size and value but different type and colour may be substituted so that the colour and the overall effect of the arrangement is maintained.

Boxed roses or single varietal rose bouquets will not be substitued for variety, unless authorised by the purchaser. In the event that a varietal flower product has been ordered and is unavailable, (and the customer is uncontactable), the order will be placed in suspension pending advice from the purchaser. If a color selection is unavailable, we will seek advice from the customer however we will proceed to make color substitutions in the event you are uncontactable.

If you wish to accept no other color than that selected please specify that in the order comment field or via our contact form.